Capitalized words not specifically defined within this policy have the meaning defined within the Paladin Terms Of Service.
What is “PII”?
PII stands for “Personally Identifiable Information”. PII is information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available. Sometimes Paladin links to other websites or works with other entities, this policy only applies to Paladin sites unless otherwise indicated.
PII Collection and Use
Paladin collects PII from customers and potential customers both online and offline. Often you will supply the information directly to us such as when you register to use one of our websites, request information from us or register to attend an event that we are sponsoring or are affiliated with. We also gather information from publicly available third-party sources (such as opt-in lists, other companies, referrals and other sources). We often combine information from different sources to attempt to develop a more accurate profile of our customers and potential customers.
The types of PII we often collect include:
- Contact information including your name, company street address, phone numbers, postal code, country, email address, company, job title and other similar information.
- Authentication information such as user-IDs, login names, passwords and password-recovery information
- Information about which of our products and services you may be interested in.
- Payment and transactional information which might include credit card information including the credit card number, billing address, expiration date and other information.
Information Processed for Our Corporate Clients
We often act as a data processor for our corporate clients when we are engaged by them to complete specific tasks. For instance, when we upgrade a system or migrate large amounts of data from one system to another we may briefly have access to our Customer’s information which may include PII or other data protected by regulation or law. Generally speaking this information is only processed on a transactional basis within the customer’s own systems and Paladin computers do not have or retain any of the data.
In cases where we do have a copy of the data we retain it only as long as is necessary to complete the work we have been engaged to do and erase the data when our work has been completed.
Information Collected Passively
We collect visitor information by using cookies, web beacons, navigational bread crumbs, server logs, pixel tags and other technologies.
Paladin automatically receives and records information on our server logs from your browser, including your IP address, cookie information, browser information and the page you request. We connect cookie information with PII in order to better personalize your experience on our site and to determine which products and services are most interesting to you.
Cookies are files or pieces of information that may be stored in your computer’s hard drive when you visit a Web site. This file or piece of information allows a user to move quickly and easily around our Sites and is used to identify returning users. We also use a cookie to track a user’s sessions. We use this information to find out what site features are most popular so we can develop our Sites and content in light of our analysis of people’s usage.
A pixel tag, also known as a clear GIF or web beacon, is an invisible tag or tiny graphic image placed on certain pages of a website or in emails but not on your computer. When you access these pages, pixel tags generate a generic notice of that visit. They usually work in conjunction with cookies, registering when a particular computer visits a particular page. If you turn off cookies the pixel tag will simply detect an anonymous website visit. Pixel tags help us analyze our visitors’ online behavior and measure the effectiveness of our websites and our advertising. We work with third party service providers that help us track, collect, and analyze this information.
Pixel tags on Our Sites may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the sites. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our websites, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.
Paladin uses PII about customers and prospective customers for a wide variety of purposes. We use it to respond to your requests for information about products or services; to provide products or services that you have ordered from us; to process your transactions and communicate with you about our business relationship; to provide materials to you that you have requested; to invite you to online and offline events and meetings; to allow you to communicate with our project teams while we are working on projects with you; to communicate between you and our sales and marketing teams about new products and services; to provide training to you; to provide support to you; for quality assurance on Our Products; for legal and contractual reasons and communications and as otherwise described at the point that the data is collected. This list is illustrative only and is not exhaustive.
We will not sell or rent your information to third parties.
Paladin may disclose your PII to our marketing and product partners, service providers and contractors that we use to provide our business services or when we believe that you may have an interest in the products we are developing with them.
Additionally, we may disclose PII:
- When we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or
Confidentiality and Security
We limit access to personal information about you to our staff (including subcontractors and vendors) who we believe reasonably need to come into contact with that information to provide services to you or in order to do their jobs.
We take all reasonable precautions to keep your personal information secure and we have put in place physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Links to Other Web Sites
Some of our sites contain links to other third party Web sites; however, we are not responsible for the privacy practices or the content of third party Web sites and do not make any representation as to the existence, sufficiency, accuracy or completeness of their Web sites, privacy policies, privacy practices, or security practices.
Choice, Opting Out and Control
We want to communicate with our customers and potential customers in ways that are productive and beneficial. When you submit PII you are agreeing that we may communicate with you by email, phone, direct mail and other means of communication. If you no longer wish to receive communications from us, please use the “Unsubscribe” link included with all of our promotional mailings. Keep in mind that unsubscribing from promotional communication will not stop us from communicating with you regarding on-going business relationships, for an event you registered for, or for legally required notices and other reasons.
Most of our websites collect PII when you are registering to use the site. These websites are often referred to as “collaborative communities” where individuals may post information. While any PII collected in such a community is associated with your posts you will have control over how much PII (if any) is displayed and available to other members of the community. In order to participate in some communities or in some restricted areas of some communities you may be required to provide some PII. You will always have the option of not participating in the community so you are not forced to disclose PII if you choose not to. In some communities if you chose not to provide PII you will not be able to participate in the community at all. All of our collaborative communities also allow you to choose which PII is disclosed and whether the PII is disclosed to everyone in the community or only to individuals you select.
Our Sites are not designed for children. Our Terms of Service prohibit anyone under the age of 13 from using Our Sites and we do not knowingly collect any PII from children on Our Sites nor do we knowingly allow children to participate on Our Sites..
Questions and Suggestions
If you have questions or suggestions, please contact us at:
Paladin Technologies Inc.
444 S Cedros Ave, Suite 189
Solana Beach , CA, 92075