Support Services


New Community Launch

  • Opportunity analysis
  • Strategic and tactical approach
  • Detailed implementation plans
  • Project management
  • Governance
  • Internal and external communications plans
  • Community rollout
  • Engagement and adoption programs
  • Ongoing community growth and moderation


Paladin can customize your instance of Jive to match your business requirements, including design, brand integration, plugins, add-ons, and user experience. Previous customization’s include:

  • Bringing your community seamlessly into your other web properties
  • Bringing your community into your other digital assets including community in-game experiences
  • Custom theming to support your brand and marketing messages
  • Custom tiles, widgets and add-ons – all upgrade safe to ensure your investment is protected.


We have years of deep technical expertise in:

  • SharePoint integration
  • Integration with Active Directory to simplify security
  • Single Sign On (SSO)
  • Integrating content from Salesforce.com and other CRM systems
  • Integration with ServiceNow
  • Box
  • Okta


  • On Premise to On Premise
  • On Premise to Hosted
  • On Premise to Cloud
  • Hosted to Hosted
  • Hosted to Cloud


We also routinely assist customers with cloud upgrades, testing and verifying that their particular customizations and add-ons will successfully upgrade with as little disruption as possible.