by Katherine Cox | Jul 9, 2018 | Blog
Working Solutions was already a leading provider of outsourced call center services, allowing individuals to work from home or enterprise organizations to outsource their service centers. But their internal processes needed an upgrade. Specifically, their orientation...
by Carlo Saggese | Jun 25, 2018 | Uncategorized
On Wednesday, June 13, volunteers from the Paladin Group team visited the Jacobs & Cushman Food Bank Warehouse in San Diego alongside several volunteers from the Salesforce San Diego developer group to work in the produce area of the warehouse. “We are proud...
by Katherine Cox | Jun 11, 2018 | Blog
FOR IMMEDIATE RELEASE Media Contact: Paul Shin Senior Managing Director of Marketing 801.443.4806 paul.shin@paladingroup.com DALLAS, TEXAS. — June 11, 2018 — Paladin Group, a Salesforce Community Cloud leader, has expanded its national reach by opening a...
by Katherine Cox | May 29, 2018 | Blog
On May 25, 2018, the European Union General Data Protection Regulation (GDPR) went into effect. The law was drafted in response to growing fears about internet companies, specifically Facebook, and other social media sites, having unlimited access to and control over...
by Katherine Cox | May 10, 2018 | Blog
The Paladin Group has been adding to its ranks in recent months, including new members of the senior leadership team, as well as development and sales professionals. Ted Hopton joins Paladin as Vice President of the Internal Community Practice, tasked with building an...
by Katherine Cox | Apr 30, 2018 | Blog
A Customer Community is a necessary investment for brands in our current digital world. As peer reviews and customer voices take over brand identity in the digital space, it’s important for brands to create places where the organization can respond directly to...
by Katherine Cox | Apr 24, 2018 | Blog
According to a recent report by Gartner, worldwide IT spending is predicted to grow to a total of $3.7 trillion in 2018 — an increase of six percent over 2017. This is the biggest growth rate since 2007. And for enterprise software spending, 2018 is supposed to...
by Katherine Cox | Apr 23, 2018 | Blog
PRESS RELEASE FOR IMMEDIATE RELEASE MEDIA CONTACT: Paul Shin Paladin Group 858.947.0101 paul.shin@paladingroup.com www.paladingroup.com Paladin Group Introduces Salesforce Community Cloud Bolt for Jive Clients SOLANA BEACH, CALIF. — APRIL 19, 2018 —...
by Katherine Cox | Apr 17, 2018 | Blog
Building a Customer Community takes time, money, and effort, all for one purpose: customer engagement. And it doesn’t matter which platform you select — Jive, Lithium, or (my personal favorite), Salesforce Community Cloud — the “if you build it, they will...
by Katherine Cox | Apr 9, 2018 | Blog
Paladin Group bid a sad farewell to Wes Goldstein, Vice President of Client Engagement, on Friday, April 6, 2018. Wes is leaving Paladin to build a new product services team at Classy.org, and we are excited to see where his new role will lead him. Wes joined Paladin...
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