4 Ideas for a Successful Customer Community Launch

A Customer Community is a necessary investment for brands in our current digital world. As peer reviews and customer voices take over brand identity in the digital space, it’s important for brands to create places where the organization can respond directly to...

6 Key Principles To Build an Engaged Customer Community

Building a Customer Community takes time, money, and effort, all for one purpose: customer engagement. And it doesn’t matter which platform you select — Jive, Lithium, or (my personal favorite), Salesforce Community Cloud — the “if you build it, they will...

A Farewell to Wes Goldstein

Paladin Group bid a sad farewell to Wes Goldstein, Vice President of Client Engagement, on Friday, April 6, 2018. Wes is leaving Paladin to build a new product services team at Classy.org, and we are excited to see where his new role will lead him. Wes joined Paladin...